Smart Living

Keeping your eyes peeled, or in local parlance, ‘shine your eye’ is an absolute must for successfully navigating the rough tides of Lagos life.

Other times, all that is needed is a little wisdom to make the difference between a good outcome and a bad result.

Communication: The Key Skill in Business

[More than two-thirds (69%) of SME employers consider good communication a key skill for graduates. This is according to research by Marbella International University Centre (MIUC). The survey of 810 small to medium-sized employers suggests that soft skills are generally more valued than technical knowledge when assessing candidates for graduate roles.] Let us try to …

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Persuasion

3 1/2 Habits of The Most Persuasive Entrepreneurs Anywhere

There is a difference between being persuasive and being pushy. People tend to mistake one for the other, and the conservative folks among us then shy away altogether. Nobody wants to be a nuisance. Well, no right thinking person anyway. Yet, there is evidence that most people, clients or customers, in this case, do not …

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11 Things Smart People Won’t Say – Travis Bradberry

There are some things you simply never want to say at work. These phrases carry special power: they have an uncanny ability to make you look bad even when the words are true. Worst of all, there’s no taking them back once they slip out. I’m not talking about shocking slips of the tongue, off-color jokes, or politically …

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4 Tips for Handling a Customer Service Crisis In Your SME

Great service is about getting your customer to trust you and count on a consistent experience, but that doesn’t mean you’re always going to be perfect. This is because, where there are customers, there are complaints. As much as you’d like to hope that no one will ever be unhappy with your product or service, …

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How to Find the Right Business Partner for Your Startup

Finding a good business partner is critical to success. There are many different types of partners, from someone who works with you side by side to build your business, to individuals or companies who contribute in specific areas, such as marketing, engineering, etc. Every person or entity that interacts with your business is a partner …

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